Discount Tire is a well-known tire retailer that operates over 1,000 stores across the United States. The company offers a range of tire brands at affordable prices and is known for its exceptional customer service. With a focus on providing high-quality products, Discount Tire ensures that customers receive top-notch services that are tailored to their needs. Founded in 1960 in Ann Arbor, Michigan, the company has since grown to become one of the largest independent tire retailers in the world. Discount Tire is committed to promoting safe driving and is recognized by the National Highway Traffic Safety Administration (NHTSA) for its efforts in this regard. The company's mission is to help customers maintain their vehicle's performance through the sale and installation of quality tires and wheels.
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Reviews
I appreciate what they do to educate customers about tires to make a good purchase. I stop in regularly to get the air pressure in my tires adjusted. Have also had then fix holes from a nail, etc. AND I really like the good energy they seem to have going in the shop and the team oriented interactions. I usually bring work with me and sometimes use their good vibes to fuel getting stuff done!
Wow! I was there this morning to get new tires for the incoming bad weather and now I will be strictly getting my tires from this Discount Tire location forever. Every single person in this shop was so friendly and helpful. My new tires were put on really fast and their waiting area is very clean and comfortable. Please do yourself a solid and go check them out if you need tires. Their prices are pretty great! Thank y’all ❤️
Exceptional service! I had the pleasure of working with Gavin today because I needed some new tires for the upcoming snow season; he was detail oriented, friendly, greeted me with a smile, and made sure that I knew all the reasons why I needed to get new tires. I didn't realize how bad my tires really were but he explained it to me very well, which some places do not, and at the end I felt comfortable and happy with my purchase. I would 100% recommend this place to my friends and family.
All I can say is "outstanding!" in service, professionalism, smiles, short wait time. It gives me hope for the future to see these young men hustling, smiling and taking the time to make things work properly on my cars. Time after time. Today, Aurelius made my day with his excellent customer service! Well done!!
This is the best Discount Tire I have been to in a long time!
Thomas helped me right away, explained everything, and was very patient and respectful with my Service Animal. I mixed up my appointment days and they were still able to get me in same day even though they were crazy busy. The the staff was very friendly. Kudos to the front desk workers handling those phones!
Thank you!
Great customer service! Scheduled an appointment to get all weather tires. I received a text from Discount Tires that I can follow the real-time progress of the appointment. Really liked that feature. Also liked that I did not feel that I was pushed to buy extras. I was given an estimated time when the car would be ready and it was promptly ready a little before that time. Highly recommend!
I came to the North College location to get new tires for my vehicle and the next day noticed a vibration that wasn't there before. I came back in, and I was told that the tires weren't balanced at all the first time, even though that is a standard of practice when it comes to getting new tires. After the second visit, I notice that the car is still vibrating. I bring the car back a third time to this time be told that I have a bent wheel and I need to pay an additional $800 for a new set of wheels. The fact that I had to bring back my car a third time to finally get a proper diagnosis is crazy. I was told by Jeremy, the manager of this location, that when they have a tire job, they're just focused on putting on the tires and don't really look at the wheels. It would be very helpful if the staff would look at all aspects of a tire/wheel before sending cars out on the road. The oversight is dangerous and unprofessional and I would have taken my vehicle elsewhere if I had known this was going to be an issue. It shows a level of negligence that is embarrassing and unacceptable, especially for a business that prides themselves on service. I shouldn't have to bring my car in 3 times just to get the proper inspection.
I HIGHLY RECOMMEND this place simply because Gavin and Thorin were both extremely helpful and polite. Gavin helped me get the old tire out of my Suburban while I held my 2 year old son and he even put my tool box back in the trunk for me, unprompted. Amazing service, I’ll 100% visit this location in the future just because of the service and friendliness of Gavin and Thorin. Also, congrats and good luck on your newborn, Thorin, and thank you for loading my tire and wheel for me when I picked it up.
Location
1830 N College Ave, Fort Collins, CO 80524, United States
Hours
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Monday
08:00 AM - 06:00 PM
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Tuesday
08:00 AM - 06:00 PM
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Wednesday
08:00 AM - 06:00 PM
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Thursday
08:00 AM - 06:00 PM
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Friday
08:00 AM - 06:00 PM
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Saturday
08:00 AM - 05:00 PM
- Sunday Close
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